Lesson 2.3 · 5 min

Supplies, training, staff

Open in the coursewith narrated slides, a checklist to tick off and a quiz

At a glance

Practice supplies. Enough materials and medicines, stored properly, ordering organised, expiry dates checked.
Training. The dentist keeps up to date under § 17 of the Dentists Act, through the chamber's programme or other recognised routes.
Staff. Clear tasks, the right training, cover within the team arranged.
Four hours in five years. The practice makes sure staff take the radiation protection refresher training under the medical radiation protection regulation.
Confidentiality. Staff are demonstrably informed of their duty of confidentiality, and so are those of contracted service providers.

In detail

The last three criteria on structural quality § 5 QSV.

7. Practice supplies

Consumables and medicines are available in sufficient quantity and stored properly. Ordering is organised internally. Checking expiry dates makes sure materials and medicines are only used within their shelf life § 5 no. 7 QSV.

8. Professional qualification

The dentist knows the current state of science in prevention, diagnosis and treatment and keeps learning: in the Dental Chamber's training programme, through recognised foreign or other courses, or by studying literature and guidelines, as the law requires § 5 no. 8 QSV § 17 ZÄG.

9. Staff

Requirement	Possible evidence
Clearly defined tasks and responsibilities, with matching training	task descriptions, certificates
Dental assistants trained under §§ 77 ff. ZÄG	training certificate
Prophylaxis assistants with further training under § 85 ZÄG	further training certificate
Trained in the methods they assist with; the dentist checks regularly	briefings, checks
Radiation protection refresher under § 9(3) MedStrSchV	attendance confirmations
Cover within the team arranged for absences	cover plan
Demonstrably informed of confidentiality, including staff of contracted service providers	signed instruction, agreements

Staff's professional training is encouraged § 5 no. 9 QSV.

The radiation protection refresher

Anyone who takes X-rays or is involved in the practical side takes refresher training of at least four hours in intervals of five years; the first interval starts with the year after they start the work § 9(3) MedStrSchV. More in lesson 5.3.

Working as a dental assistant without the qualification, or using someone without it for that work, is an administrative offence with a fine of up to €4,000 § 89(4) ZÄG.

Checklist

Ordering is organised, and expiry dates are checked.
Our training is collected and can be proven.
We have the training certificate for every assistant.
We know when each person's next four hours of radiation protection are due.
All staff and contracted service providers have signed for confidentiality.

Quiz

How much radiation protection refresher training does § 9(3) MedStrSchV require?

None, the initial training is enough
At least four hours in intervals of five years
Two hours every year
Eight hours once

Show the answer

The answer is B: At least four hours in intervals of five years. Those concerned must take refresher training of at least four hours in intervals of five years (§ 9(3) MedStrSchV); the QSV requires the practice to see to it (§ 5 no. 9).

Sources

This lesson's statements rest on:

Not legal advice. What counts is the acts and regulations in the Federal Legal Information System and the Austrian Dental Chamber's regulations (read on 7 October 2026). The health minister's regulation with the criteria from 2028 (§ 9b(2) GQG) had not been issued on that day. Not covered are insurer contracts, billing, data protection in detail and the employer's duties under the Worker Protection Act in detail; there is a separate course on those at aschg.globalapps.top. Not an offer of the Austrian Dental Chamber, a regional dental chamber, the BIQG or the Chamber of Commerce.